See Activating a Boxed Version of an Acronis Product. Boxed versions of the product are sold with 16-symbol activation key that needs to be registered in order to obtain a full serial number. Make sure that you have a full serial number.you can install a French version of the product using an English serial number (older Acronis Home products do not allow that): (!) The following products can be installed in different languages using the same serial number: e.g. Make sure that language of the installation file matches the language of serial number. See Acronis True Image Home 2010 and Acronis True Image 10.0 Home. (!) Acronis True Image Home 2010 and Acronis True Image 10 Home are different products and use different serial numbers. See Acronis True Image Home 2011 and Acronis True Image 11 Home. (!) Acronis True Image Home 2011 and Acronis True Image 11 Home are different products and use different serial numbers. If you have several Acronis Home products, make sure you selected the correct serial number. See Downloading an Installation File of Acronis Software. It is recommended to register your serial number on Acronis website and download the necessary installation file.